Terms of Service
Last Updated: June 2026
Intellectual Property Guarantee
Except for core background modules or open-source libraries owned by third parties, all custom systems, user interfaces, codebases, APIs, and business-specific platforms developed by Pdway Agency for a client become their exclusive intellectual property upon contract execution and payment completion. We provide full, binding IP assignments in all corporate client agreements.
1. Scope of Engagement
Pdway Agency provides enterprise SaaS development, custom cloud integration, and operational workflows. All project parameters, deliverables, pricing, and system deployment criteria are defined exclusively under bilateral statements of work (SOWs) and agreements.
2. Mutual Confidentiality
Both parties agree that any proprietary information, technology roadmaps, data structures, and pricing models shared during consultation or system development are protected under bilateral Non-Disclosure Agreements (NDAs). Detailed system architectures, access keys, or product databases are never released without mutual consent.
3. SLA & System Integrity
For clients utilizing our active maintenance and operational support structures, we guarantee system uptime parameters under standard Service Level Agreements (SLAs). We mitigate operational downtime using active monitoring, isolated server clusters, and failover frameworks.
4. Governing Law
These Terms of Service, along with all bilateral engagements and statements of work, shall be governed by, construed, and enforced in accordance with the laws of the **State of Georgia, United States**, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Atlanta, Georgia.
5. Contact and Legal Operations
For contract inquiries, custom SLA negotiations, or legal queries, please contact our Legal Operations department at: